Diversity in the Workplace

Diversity in the Workplace

DURATION 2 DAYS WHO IS IT FOR? All team members It is important to create and sustain change that promotes a more diverse, inclusive, respectful and productive environment. Cultural diversity training is an important element of an overall inclusion and diversity...
Enabling Conversations

Enabling Conversations

DURATION 3 DAYS WHO IS IT FOR? Middle and senior management A must for all managers! Enabling Conversations is a highly interactive developmental programme for managers. This course has been designed to equip delegates with the skills, techniques and processes to...
Housekeeping

Housekeeping

DURATION: 2 DAYS PLUS ON THE JOB TRAINING (TO GET THE BEST RESULTS) WHO IS IT FOR? All room attendants, assistants, and public areas team members. Also suitable as a refresher course for the entire Housekeeping department or for new recruits Housekeeping is often...
Leadership

Leadership

DURATION: 3 DAYS WHO IS IT FOR? Senior managers, Department heads, Middle and Junior managers “The single biggest way to impact an organisation is to focus on leadership development. There is almost no limit to the potential of an organisation that recruits good...
Customer Experience

Customer Experience

DURATION: 2 DAYS WHO IS IT FOR? All team members who engage and have any communication with customers. Our team of knowledge experts and industry specialists will provide you with the most current and relevant expertise. We discuss how to create a successful...