3k+

happy customers

From niche projects and SMMEs to large corporates and retail clients – everybody needs a service guru!

40+

YEARS EXPERIENCE

Get instant access to our team of business professionals, creatives, facilitators, project managers and more.

building internal collaboration

preparing for disruption

agile and lean management

HERE’S HOW WE MAKE A DIFFERENCE

Strategic Solutions

Whether you need training for a small team or a large-scale initiative, we’re ready to work with you.

Make Classroom Learning Great Again

We redefine classroom learning with innovative teaching methodologies and dynamic instruction.

Our approach combines interactive technologies with well-established and researched strategies to create an engaging learning environment. We focus on practical applications and real-world scenarios, ensuring that participants leave with skills they can immediately apply in their roles.

Discovery Insights

Build stronger, more connected teams with Discovery Insights, an acclaimed psychometric tool that uses a simple colour-based system to improve communication, teamwork, and understanding across your organisation.

By utilising the Insights Discovery model, we can help your organisation:

  • Increase self-awareness: Understand your unique strengths, weaknesses, and communication styles.
  • Improve team dynamics: Foster collaboration, resolve conflicts and build stronger working relationships.
  • Enhance leadership skills: Develop effective leadership strategies and inspire your team.
  • Drive organisational change: Navigate change initiatives with greater ease and resilience.
Accreditation Assistance for Your Business

ServiceGurus offers expert services to assist businesses in achieving accreditation for their training content through various bodies in South Africa, including Services SETA, CATHSSETA, and other accreditation entities.

Whether you need your existing content accredited or require customised, accredited content development, we provide seamless support to align your training with national standards.

Digitise Your Content Like a Pro and Elevate your E-Learning Experience

Discover a new era of education with our innovative eLearning platform. Empower your team to learn at their own pace, anytime, anywhere.

Our eLearning solutions provide flexible, on-demand access to training materials, allowing learners to engage at their own pace. We specialise in transforming traditional content into captivating digital experiences using multimedia, simulations, and interactive assessments. By incorporating videos, quizzes, and engaging scenarios, we ensure your materials are informative and enjoyable to navigate, empowering your team to develop their skills anytime, anywhere.

Update your Standard Operating Procedures

Standard Operating Procedures (SOPs) are crucial for ensuring consistency and quality in your operations.

Our team collaborates with you to create and regularly revise SOPs aligning with current practices and compliance requirements, ensuring they stay relevant and effective as your business evolves.

Your People Partner

When you outsource learning and development to us, you gain a partner dedicated to your success. Our holistic approach combines industry insights with a passion for education, offering the following solutions:

Effective change requires skilled employees who can adapt and thrive. We craft strategies integrating change management with learning and development, ensuring your workforce is ready for transformation.

We monitor trends and innovations in education and workforce development, helping your organisation stay ahead of the curve.

We are accredited Discovery Insights partners, delivering Insights Discovery solutions that transform team dynamics and individual performance.

We offer customer service excellence & leadership development in all sectors, ensuring clients feel valued and appreciated.

Our interactive workshop equips managers with the skills to have meaningful conversations at work. This programme is highly sought-after across corporate, retail, and other industries.

We are proud to be affiliated with respected institutions like Cape Town Tourism, Fedhasa, Women in Tourism Western Cape, Services Seta, CATHSSETA, and Discovery Insights.

How Can We Help Enhance Your Journey?

If you’re not empowering, you’re not evolving.

Learning and development are essential for successful transformation in today’s fast-changing business landscape. Jobs and industries constantly evolve, and upskilling is crucial for individual careers and organisational success. We focus on building exceptional people so your organisation can deliver exceptional service.

LET’S CONNECt